We are committed to protect your privacy and we will not collect any personal information unless provided by you. Any personal information you communicate to SMC Ship Motion Control (SMC) is kept in accordance with the General Data Protection Regulation (GDPR). GDPR regulation claims are to be sent to the regional jurisdiction of the Office of Information and Data Protection, Malta.
Collecting and processing personal data
SMC collects personal data provided by you when contacting SMC by email, phone or webchat.
The data collected are contact details such as name, address, telephone number, email address, message content and other information provided by you.
SMC process personal data on local servers with restricted access for selected employees. The servers are limited to local access and cannot be accessed externally.
How the Data is used
The collected and processed data is used in order to communicate requests and inquires related to products, services and support inquired by you. SMC may also use the data to inform about product updates and other business-related information.
Legal basis for data collection and retention
SMC retain personal data to fulfil the legal and regulatory obligations of the business.
SMC may also store data to be able to provide product support, service, enquiries to potential customers and for traceability of delivered products to existing customers.
SMC may retain personal data related for longer periods if it is in our legitimate business interests and not prohibited by law.
SMC do not communicate, sell or trade your personal data to third parties. Your recorded data is processed only within the SMC organisation.